Golden Planet Support

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Something is only useful when you know how to use it. That's why we think it's important to help you get off to a good start.

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Step-by-step guides to everything from design and products to shipping, payments and email.

  • Design & layout

    Give your online shop the right look – start with a template, then customise the home page, colours, logo and product pages.

    19 articles
  • Product catalogue

    Build your product catalogue – products, categories, prices, offers, stock and filtering.

    38 articles
  • Shipping & delivery

    Set up delivery methods and shipping prices – from free delivery and zones to integrations with PostNord, GLS, Bring, DAO, Budbee and Shipmondo.

    24 articles
  • Payments

    Accept payment by card, MobilePay, Apple Pay, invoice, gift card and other payment methods – here’s how to set them up.

    22 articles
  • Orders

    Process your orders from purchase to dispatch – with order statuses, packing slips and order info templates.

    6 articles
  • Newsletters

    Send newsletters with, for example, Mailchimp or Klaviyo – how to connect your online shop and your subscribers with them.

    7 articles
  • Integrations

    Connect your online shop to other systems – e.g. Google Analytics, Google Shopping, Facebook, e-conomic and your own integrations via the API.

    24 articles
  • Email service

    Create email addresses, read mail in webmail, and set up your email in Outlook, Thunderbird, iPhone or Android.

    16 articles
  • Domain names and DNS

    Transfer and manage your domain names, and set up name service (DNS) and DNSSEC.

    6 articles
  • Optimising for search engines and AI chatbots

    Make your online shop easy to find in Google and AI chatbots – with SEO analysis, robots.txt, sitemap, llms.txt and redirects.

    6 articles
  • Discounts and discount types

    Give discounts with coupons, quantity discounts, discount groups and loyalty discounts.

    4 articles
  • Other topics

    Guides to everything else – e.g. HTTPS/SSL, import and export, users, languages, backup, cookies and e-mærket (the Danish e-commerce trustmark).

    44 articles

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